Accommodation agreement

OTERA STAY

Article 1 (Scope of application)

1. Accommodation contracts and related contracts entered into by this hotel with guests shall be as stipulated in these terms and conditions, and matters not stipulated in these terms and conditions shall be in accordance with laws and regulations or generally established customs. will do.

2. If our museum agrees to a special agreement to the extent that it does not violate laws and customs, that special agreement shall take precedence, regardless of the provisions of the preceding paragraph.

Article 2 (Application for accommodation contract)

1. Those who wish to apply for an accommodation contract with this hotel must provide the following information to the hotel.

  • (1) Guest name
  • (2) Accommodation date and estimated time of arrival
  • (3) Nightly charges (as a general ruleAppendix No. 1Based on the basic accommodation fee. )
  • (4) Other matters deemed necessary by this museum.

2. If a guest requests to continue staying beyond the accommodation date set forth in item 2 of the preceding paragraph during their stay, the hotel will treat the request as having been applied for a new accommodation contract at the time the request is made. Masu.

Article 3 (Establishment of accommodation contract, etc.)

1. The accommodation contract shall be concluded when the hotel accepts the application set forth in the preceding article.However, this does not apply if the museum proves that it has not given consent.

2. When an accommodation contract is concluded pursuant to the provisions of the preceding paragraph, the hotel (restaurant) will pay the application fee determined by the hotel (restaurant) up to the basic accommodation fee for the period of stay (or 3 days if it exceeds 3 days). Payment must be made by the specified date.

3. The application fee shall first be applied to the final accommodation fee payable by the guest, and if a situation arises in which the provisions of Articles 6 and 18 apply, the application fee will be applied to the cancellation fee and then to compensation. If there is any remaining amount, it will be returned at the time of payment of fees pursuant to Article 12.

4. If the application fee set forth in Paragraph 2 is not paid by the date specified by the Hotel pursuant to the provisions of the same paragraph, the Accommodation Contract shall become invalid.However, this only applies if the hotel notifies the guest of this when specifying the due date for payment of the application deposit.

Article 4 (Special agreement not requiring payment of application fee)

1. Notwithstanding the provisions of Paragraph 2 of the preceding article, the Ryokan may accept a special agreement in which payment of the application fee set forth in the same paragraph is not required after the conclusion of the contract.

2. When accepting an application for an accommodation contract, if the hotel does not request the payment of the application fee set forth in Paragraph 2 of the preceding article or does not specify the payment date for the application deposit, the hotel shall be deemed to have accepted the special agreement set forth in the preceding paragraph. I will handle it.

Article 5 (Refusal of conclusion of accommodation contract)

The hotel may not accept the conclusion of an accommodation contract in the following cases.

  • (1) When the application for accommodation does not comply with these terms and conditions.
  • (2) When there are no rooms available due to full occupancy.
  • (3) When it is deemed that there is a risk that the person seeking accommodation may engage in acts that violate the provisions of laws and regulations, public order, or good morals regarding accommodation.
  • (4) When the person seeking accommodation is deemed to fall under any of the following.
  • - Organized crime groups as defined in Article 3, Item 7 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 7 of 2) (hereinafter referred to as "organized crime groups"), Article 2, Item 2 of the same article Members of organized crime groups (hereinafter referred to as "members of organized crime groups"), quasi-members of organized crime groups, persons associated with organized crime groups, and other anti-social forces.
  • ・In the case of a corporation or other organization whose business activities are controlled by an organized crime group or members of an organized crime group: (c) A corporation that has one of its officers who is a member of an organized crime group.
  • (5) When a person seeking accommodation engages in behavior that causes significant inconvenience to other guests.
  • (6) When the person seeking accommodation is clearly recognized as having a contagious disease.
  • (7) When violent demands are made regarding accommodation or a burden that exceeds a reasonable range is demanded.
  • (8) When accommodation is not possible due to natural disasters, facility failures, or other unavoidable reasons.
  • (9) When the case falls under the provisions of Article 5 of the Gifu Prefecture Hotel Business Act Enforcement Ordinance.

Article 6 (Guest's right to cancel contract)

1. The guest may cancel the accommodation contract by notifying the hotel.

2. If the guest cancels all or part of the accommodation contract due to reasons attributable to the guest (as per the provisions of Article 3, Paragraph 2), the hotel shall specify the due date for the payment of the deposit. (Excluding cases where the guest cancels the accommodation contract before payment is made.)Appendix No. 2You will be charged a penalty fee based on the following.However, in the event that our hotel accepts the special agreement set forth in Article 4, Paragraph 1, in accepting the special agreement, our hotel will be responsible for paying penalties when the guest cancels the accommodation contract. Only when notified to the customer.

3. If the guest does not arrive by the afternoon of the day of accommodation (if the expected arrival time is specified in advance, then the time after that time) without contacting the hotel, the hotel will cancel the accommodation. The contract may be treated as having been canceled by the guest.

Article 7 (Right of this museum to cancel the contract)

1. The hotel may cancel the accommodation contract in the following cases.

  • (1) When the Guest is deemed to be at risk of committing, or has committed, an act that violates the provisions of laws and regulations, public order, or good morals regarding accommodation.
  • (2) When the Guest is deemed to fall under any of the following.
  • ・Organized groups, organized crime group members, organized crime group associate members, organized crime groups, and other anti-social forces
  • ・When an organized crime group or organized crime group member is a corporation or other organization that controls business activities.
  • ・Corporations whose officers are members of organized crime groups
  • (3) When a guest engages in behavior that causes significant inconvenience to other guests.
  • (4) When the guest is clearly recognized as having a contagious disease.
  • (5) When violent demands are made regarding accommodation or a burden that exceeds a reasonable range is demanded.
  • (6) When accommodation is not possible due to reasons caused by force majeure such as natural disasters.
  • (7) When it falls under the provisions of Article (No.) of the Prefectural Ordinance.
  • (8) When smoking while sleeping in the bedroom, tampering with firefighting equipment, etc., or otherwise disobeying the prohibited matters (limited to those necessary for fire prevention) set forth by the hotel.

2. When the hotel cancels the accommodation contract based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services, etc. that have not yet been provided.

Article 8 (Registration of accommodation)

1. Guests must register the following information at the front desk of the hotel on the day of their stay.

  • (1) Name, age, gender, address and occupation of the guest
  • (2) For foreigners, nationality, passport number, place of entry, and date of entry.
  • (3) Departure date and scheduled departure time
  • (4) Other matters deemed necessary by this museum.

2. If the Guest intends to pay the charges set forth in Article 12 using a method that can be substituted for currency, such as a traveler's check, accommodation voucher, or credit card, the Guest must present these in advance at the time of registration as set forth in the preceding paragraph.

Article 9 (Guest room usage hours)

1. Guests may use the hotel's guest rooms from 16:10 pm to XNUMX:XNUMX the following morning.However, if you stay for consecutive nights, you can use it all day except for the day of arrival and the day of departure.

2. Notwithstanding the provisions of the preceding paragraph, the hotel may accept guest rooms for use outside of the hours specified in the same paragraph.In this case, the following additional charges will be charged.

  • (1) For up to 2 hours, 3/1 of the room charge (or 30% of the equivalent room charge)
  • (2) For up to 4 hours, 2/1 of the room charge (or 50% of the equivalent room charge)
  • (3) For over 6 hours or more, the full amount of the room charge (or 100% of the equivalent amount of the room charge)

3. The amount equivalent to the room charge in the preceding paragraph shall be 70% of the basic accommodation charge.)

Article 10 (Compliance with usage rules)

Guests must abide by the rules of use established by the Hotel and posted within the Hotel.

Article 11 (Business hours)

1. The business hours of the hotel's main facilities are as follows, and detailed business hours of other facilities will be announced in the pamphlets provided, on notices in various locations, and in the service directory in the guest rooms.

  • (1) Front desk/cashier service hours: 16:20-XNUMX:XNUMX
  • (2) Ancillary service facility hours: Kitchen common area 16:24 to XNUMX:XNUMX

2. The time stated in the preceding paragraph may be changed temporarily if necessary.In that case, we will notify you by an appropriate method.

Article 12 (Payment of fees)

1. The details of accommodation fees, etc. to be paid by the guest are as listed in the attached table.

2. Payment of the accommodation charges, etc. as set forth in the preceding paragraph shall be made in currency or by alternative methods such as traveler's checks, accommodation coupons, credit cards, etc. recognized by the hotel, upon the guest's departure or upon request by the hotel. Please do so at the front desk.

3. Even if the guest voluntarily chooses not to stay after the hotel has provided a guest room to the guest and the guest is able to use the room, the accommodation fee will still be charged.

Article 13 (Responsibility of our museum)

1. The hotel will compensate the guest for any damage caused to the guest due to the performance or nonperformance of the accommodation contract and related contracts.However, this does not apply if the damage is not due to reasons attributable to the hotel.

2. Our hotel has inn liability insurance to deal with the unlikely event of a fire.

Article 14 (Handling when contracted guest room cannot be provided)

1. If the hotel is unable to provide the guest with the guest's contracted room, the hotel will, with the guest's consent, arrange for another accommodation facility with the same conditions as possible.

2. Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange other accommodations, the hotel will pay the guest a compensation fee equivalent to the cancellation fee, and the compensation fee will be applied to the amount of compensation for damages.However, if there is no reason attributable to the hotel for the inability to provide a guest room, no compensation fee will be paid.

Article 15 (Handling of deposited items, etc.)

1. In the event that the goods, cash, or valuables left at the front desk by the guest are lost, damaged, or otherwise damaged, the hotel will compensate for the damage, unless the damage is caused by force majeure. .However, with regard to cash and valuables, if the hotel requests a declaration of the type and value of the item and the guest fails to do so, the hotel will compensate for the damage up to 10 yen. Masu.

2. In the event that any goods, cash or valuables brought into the hotel by the guest and not deposited at the front desk are lost, damaged or otherwise caused by the hotel's intention or negligence. , the museum will compensate for the damage.
However, for items for which the type and value have not been disclosed in advance by the guest, the hotel will compensate for damages up to 10 yen, unless there is intentional or gross negligence on the part of the hotel.

Article 16 (Storage of guest's baggage or personal effects)

1. If the guest's baggage arrives at the hotel prior to his or her stay, the hotel will take responsibility for storing the baggage and hand it over to the guest when checking in at the front desk, only if the hotel agrees to do so prior to the guest's arrival.

2. If the guest's baggage or personal effects are left behind at the hotel after the guest has checked out, and the owner is identified, the hotel will contact the owner and provide instructions. I shall ask for it.However, if there is no instruction from the owner or if the owner cannot be identified, the item will be kept for 7 days including the date of discovery, and then delivered to the nearest police station.

3. In the case of the preceding two paragraphs, the hotel's responsibility for the storage of the guest's baggage or personal effects shall be in accordance with the provisions of Paragraph 2 of the preceding article in the case of Paragraph 1, and in the case of the preceding paragraph with the provisions of Paragraph 1 of the same article. The provisions of Section 2 shall apply.

Article 17 (Parking Responsibility)

When a guest uses the hotel's parking lot, regardless of whether the vehicle key is entrusted to the hotel, the hotel only lends the space and is not responsible for the management of the vehicle.However, in the event that damage is caused intentionally or negligently on the part of the Hotel in managing the parking lot, the Hotel shall be responsible for compensation.

Article 18 (Responsibilities of Guests)

If the hotel suffers damage due to the guest's intention or negligence, the guest will be required to compensate the hotel for the damage.

Attached Table 1 Breakdown of accommodation charges, etc. (Related to Article 2, Paragraph 1 and Article 12, Paragraph 1)

    Breakdown
Total amount payable by the guest Cost of overnight stay ①Basic accommodation fee, room fee, room fee, food and drinks such as breakfast
② Service charge ① ×
additional fee ③Service fees for program participation, etc.
(Excluding those included in ①)
tax B Consumption tax

Remarks
1. Basic accommodation charges are based on the price list posted on .
2. Infants under the age of 3 are free of charge regardless of whether bedding is provided. If you provide bedding, etc. equivalent to an adult for a child aged 4 years or older, 100% of the adult rate will be charged.However, children aged 4 to 5 years old who do not receive bedding will be free of charge.

Attached Table 2 Penalty Fees (Related to Article 6, Paragraph 2)

Date of receiving notice of contract cancellation → On the day of no-show From 30 days ago
↓ Number of contract applicants
General Everyone, regardless of number of people 100% 50%

(note)
1. % is the ratio of the penalty fee to the basic accommodation fee.
2. If the number of contract days is shortened, a penalty fee for the first day will be collected regardless of the number of days shortened.